Are you a barbershop owner looking to elevate your business to new heights in the grooming industry? As the competition grows, staying ahead is crucial to attracting and retaining customers. One powerful way to do so is by integrating a...
Technology has made it easier than ever to build customer loyalty, and one of the most effective tools is the Loyalty Lion POS integration. By integrating this powerful loyalty program with your point-of-sale system, you can incentivize your customers to come...
A customer display at the point of sale (POS) is one of the few things worth sacrificing valuable retail counter space for. Have you ever wondered how to make the most out of the waiting time to pay for customers? Customer-facing display would...
A personalized experience is what attracts customers in today’s fast-paced environment. It’s no longer sufficient to offer offers on a “who bought this also bought that” basis. Customers want personalized messages and experiences that cater to their specific needs, preferences, and tastes....
Shoppers have generally come to expect online stores to provide returns, refunds, and exchanges for items that are defective, damaged, or not as expected. And when retailers don’t have a liberal return policy, some shoppers may simply opt to make purchases...
I like the book”Delivering Happiness” by Tony Hsieh, founder of Zappos. It is mainly about the culture of customer service that Zappos became famous for. Among those throwaway anecdotes in the book had a significant effect on me. It’s been a...
Understand Customer Expectations So You Can Exceed Them When it comes to running a successful company, you want to know how you operate and what value clients see on your offers. Taking this doctor, heal thyself approach to revenue can allow...
Having the best product on the shelves at the ideal time goes a long way toward boosting repeat business at any brick-and-mortar shop. However, the client experience has an equally significant role here and the grade of that experience depends greatly...
What do customers expect from loyalty programs now that wasn’t a requirement years back? Loyalty programs from the restaurant industry started as highly transactional applications. Participation typically followed a model in which a thing of value was given away in exchange...
