If you operate a retail business of any size, from a little boutique to a massive chain, you are going to have to invest at a point of sale software system. Why? Since POS systems are about more than simply getting clients through checkout quickly and easily; they also let you keep accurate tabs on inventory, track which items are selling and which are sitting on the shelves, keep accurate financial records, and much more. There are lots of different options available when it comes to point of sale systems, however, and selecting the proper one can be challenging. Here are five common mistakes to avoid when choosing a POS software system for your retail business:
Not understanding what you need ahead. A little, family-owned restaurant will get different POS requirements than a national hotel chain – and it is your job to ascertain what you want and what you do not before you start narrowing down your choices. Bear in mind that a program with a lot of extraneous features will be awkward and difficult for workers to use, and might wind up compromising overall heights of efficacy, while those who lack necessary functions will be downright futile. Understand what you’re searching for and be ready to put forth the effort to discover which system will work best for you.
Purchasing hardware that’s incompatible with your POS software. This unfortunate occurrence usually occurs when business owners make the choice to purchase their hardware which explains why many experts recommend deciding on a software system before investing in computers, scanners, cash registers and other requirements. You don’t need to discover the ideal software for your needs only to discover that it can not be used with your own computers or registers!
Failing to do research prior to purchasing a system. There is no need to just take a sales partner on their word – do a little exploring before making your final purchase! A simple online search should use user testimonials and opinions on any mainstream POS system you are interested in. Start looking for people with generally positive reviews, especially from users on your sector or business.
Not training your employees. Even the very user-friendly POS systems can be confusing if you have not been properly trained. When you install new point of sale software for your organization, be certain that your companies attend a mandatory training session to familiarize them with all the intricacies of the program. After all, they are going to use it daily; they have to feel confident and comfortable, rather than intimidated.
Overlooking the value of customer support when picking a system. The best POS software businesses offer excellent customer service – and make it simple for customers to contact them with questions and concerns. Some even offer free training sessions and presentations, in addition to troubleshooting help.
Point of Sale Programs – From Cash Registers to Modern POS Software
The”point of sale” (POS), or”voucher” as it’s more commonly called, refers to the place where a transaction is made. The first known point of sale program was developed by IBM in 1973 and made use of electronic cash registers (ECR). The system used relatively new technologies in the time like client-server and peer to peer communications, Local Area Networks (LAN) for simultaneous backups and remote initialization. A year later it was designed, it was of excellent use to retail stores across america.
In 1979, another POS program was designed, this time by Gene Mosher, which he utilized in his restaurant industry. His imaginative software ran on an Apple II computer and has been programmed to get customer orders at the restaurant’s entrance, and a copy with complete details would be printed within the kitchen. In this manner, customers received their meals at their tables considerably faster than any other restaurant. Mosher also developed the first graphical touch screen point of sale program in 1986 with an Atari ST computer and the Neochrome bitmap graphics editor.
For the last two decades, vendors and retailers alike have been working on hardware interface standardization of the growing point of sale programs, aiming also to simplify interconnection of multiple POS devices (hardware and software). Standardizations like OPOS for both Windows and Java POS for Java are some of the products of the initiative. OPOS, which stands for OLE (object linking and embedding) for POS, was the first globally-accepted standard and was a product of their joint efforts of Microsoft, NCR Corporation, Epson, and Fujitsu-ICL. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation. Both of these developments aimed to produce the contemporary point of sale programs and point of sale hardware platform independent.
The unfolding of this new millennium gave way to the most innovative evolution of POS applications yet. Because of this, contemporary point of sale programs are all expected to have rapid and consistent rate, they ought to be reliable and simple to use, with multi-functionality, remote supportability, and can be purchased at a much lower cost than previously.
Point of sale programs have come a long way since the growth of electronic cash registers. Today, retailers can enjoy the advantages of point of sale applications as a means of earning business transactions easier, quicker, and free from inevitable human mistakes. First and foremost, point of sale programs are cost-efficient, and frequently produce the maximum return on investment which a retail business owner could develop to a technology solution.