BigCommerce To Shopify Migration: A Comprehensive Guide To Seamless Platform Transition

In the ever-evolving landscape of eCommerce, a recent study by Insider Intelligence reveals that the global eCommerce sales are expected to hit $6.3 trillion by the end of 2024. This staggering figure underscores the critical importance of choosing the right platform for your online store. For many businesses, this means migrating from BigCommerce to Shopify to leverage advanced features, better user experiences, and comprehensive eCommerce solutions. This guide outlines a step-by-step process for a smooth BigCommerce to Shopify Migration, ensuring your online business continues to thrive in a competitive digital marketplace.


Step 1: Backup and Export Data from BigCommerce

This is the first step to any platform migration. This is essential to avoid any loss of information, such as customer details, product details, and historical transactions.

  • Comprehensive Back-Up: Make sure that every bit of data in your BigCommerce shop is backed up. Not only textual content, but also numbers, images, videos and other media related to your store or products.
  • Export Instructions in detail: Make the most of BigCommerce’s export function. Do not limit yourself to the CSV export. Make sure you know the format and the structure of the data that is being exported. It may be necessary to export different sections of the store data in order to ensure that it is complete and easy for Shopify.
  • Data integrity checks: Perform a thorough test after exporting to make sure all data exported is in line with the content of your store. This is a crucial step to prevent any discrepancies after migration.

This methodical approach to data export and backup will ensure that the digital assets of your business are accurately preserved.

Step 2: Create and Set Up a Shopify Account

Setup of your Shopify account goes beyond a simple formality. It’s the beginning of a new eCommerce environment that is optimized for your business.

  • Selecting the Right Plan Shopify offers a variety of plans that are tailored to meet different business needs and sizes. Consider your needs and compare the features of each plan.
  • Best Practices for Store Configuration: Pay attention to the settings as you configure your Shopify account. It is important to set up payment gateways which match your business, configure tax settings for each region, and align shipping options with your logistic capabilities.
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Set up your Shopify account carefully and configure it to ensure that your store is ready for business and meets customer expectations.

Step 3: Import Data into Shopify

Transferring your data into Shopify is a pivotal step in the migration process. This step needs to be executed with precision to ensure data is accurately reflected in your new Shopify store.

  • Leveraging Shopify’s Data Import Tools: Shopify provides a range of tools designed to facilitate the import process. Take advantage of these tools to streamline the transfer of products, customer data, and order history into your new Shopify environment.
  • Addressing Data Compatibility Issues: It’s common to encounter data formatting differences between platforms. Be prepared to adjust CSV files or use third-party tools to ensure compatibility with Shopify’s data structure requirements.
  • Validation Post-Import: After importing your data, conduct a comprehensive review to validate the accuracy of the data imported. Check product listings, customer details, and historical orders to ensure everything is correctly positioned and accounted for.

The successful import of your data into Shopify is a crucial milestone in the migration process, marking the point where your new store starts to take shape with familiar products and customer information.

Step 4: Customize and Design Your Shopify Store

The design and customization of your Shopify store are not merely about aesthetics; they are about creating a seamless and engaging shopping experience that reflects your brand’s identity and values.

  • Theme Selection: Shopify’s theme store offers a plethora of options. Select a theme that not only resonates with your brand’s aesthetic but also offers the functionalities required for your type of business. Consider mobile responsiveness, ease of navigation, and customization flexibility as key factors in your selection process.
  • In-depth Customization: Beyond basic theme customization, dive into the specifics of designing your store. This includes customizing product pages for enhanced user experience, integrating social media for better engagement, and employing advanced SEO techniques to improve visibility. For businesses looking for a highly tailored design, SmartOSC’s expertise in Digital Transformation can be invaluable. With a deep understanding of Shopify’s platform, SmartOSC can help create a unique online presence that not only looks great but is optimized for conversions and user engagement.
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Investing time and resources into customizing and designing your Shopify store pays off by setting you apart from the competition and providing your customers with a memorable shopping experience.

Step 5: Set Up Redirects and SEO Optimization

The transition to Shopify is an opportune time to reassess and enhance your store’s SEO strategy. Properly setting up redirects and optimizing your store for search engines can significantly impact your visibility and organic traffic.

  • Comprehensive 301 Redirect Plan: Map out all existing URLs from your BigCommerce Agency Partners‘ store and set up 301 redirects to their corresponding new Shopify URLs. This step is critical for preserving SEO rankings and ensuring a seamless user experience for visitors navigating to your store through old links.
  • Advanced SEO Optimization: Shopify offers a range of SEO settings that can be fine-tuned to improve your store’s search engine ranking. This includes optimizing your site structure, enhancing your product descriptions with relevant keywords, and improving site speed. Additionally, consider revising your content marketing strategy to include blogs, guides, and videos that can drive organic traffic and engage customers.

By strategically addressing SEO and redirects during your migration, you can not only maintain but potentially improve your store’s search engine rankings and visibility.

Step 6: Testing and Previewing Your Shopify Store

Before officially launching your Shopify store, thorough testing is essential to ensure every aspect of the store functions as intended. This step is crucial for identifying and resolving any issues that could impair user experience or functionality.

  • Comprehensive Testing Checklist: Develop a checklist covering all functionalities of your store, including the checkout process, payment gateway integrations, product page functionality, and mobile responsiveness. Engage in rigorous testing scenarios to simulate customer interactions across different devices and browsers.
  • Preview and Feedback: Utilize Shopify’s preview feature to examine how your store appears to customers. Consider gathering feedback from a select group of users or stakeholders to gain insights into user experience and potential areas for improvement.
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This detailed testing and previewing phase ensures that your store is fully optimized and ready to provide a flawless shopping experience from day one.

Step 7: Post-Migration Review and Ongoing Optimization

Shopify migration is only the beginning of a continuous process of optimization and refinement. Your store must be constantly reviewed and improved to keep up with market trends, feedback from customers, and technological advances.

  • Analytical review: Use Shopify’s comprehensive analytical tools to monitor the performance of your store. Be sure to pay attention to the user’s behavior, conversion rates and other key indicators of performance that can help you make strategic decisions.
  • Iterative Optimizing: Using analytical insights to continuously optimize and refine your store. This may involve adding new products, improving conversion rates, updating the design of your store, or improving user experience in response to customer feedback.

Adopting a culture that encourages continuous review and optimization will ensure your Shopify store is at the forefront of eCommerce excellence and driving growth.


Migrating from BigCommerce to Shopify offers a strategic opportunity to enhance your online store’s performance, user experience, and overall success. By following these detailed steps, businesses can navigate the migration process smoothly and efficiently, setting the stage for a thriving eCommerce presence. The journey doesn’t end with migration; it’s an ongoing quest for excellence, requiring continual adaptation and optimization. If you’re considering migrating your eCommerce store from BigCommerce to Shopify, SmartOSC offers expert guidance and support throughout the process. With our deep expertise in digital transformation and eCommerce solutions, we’re here to ensure your migration is seamless and your Shopify store is positioned for success. For a partnership that transforms challenges into opportunities, contact us at SmartOSC today. Let’s embark on this journey together, towards a more successful and innovative future in eCommerce. 


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