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We are proud to announce this year’s The Forrester Wave ™, B2B Commerce Solutions Q2 2022 and The Forrester Wave ™, B2C Commerce Solutions Q2 2022. BigCommerce was a “Strong Performer” in both the B2B/B2C categories.
What is The Forrester Wave(tm), Report?
Forrester Wave(tm), a guide that helps business owners evaluate different platforms and tools within specific technology fields, is available to them. Forrester is a well-respected research organization that conducts research in a wide range of industries including technology. This includes software and hardware, as well as SaaS.
Participants are evaluated on 27 criteria that fall under three categories: Strategy, Current Offering, and Market Presence. Each criterion is assigned a score between one and five. Forrester then ranks participants according to their overall scores.
What makes BigCommerce stand out?
BigCommerce was rated in both B2B and C2C categories. We were awarded the title of “Strong performer” in each. We received the highest score for our offering in six criteria: Promotions Management and Third-Party Channels. The B2B Wave noted that BigCommerce’s B2B offering “… has strong performance in comparison to its product vision. BigCommerce is a trusted partner to many reference customers.
We received the highest score in the category for 11 criteria: Promotions Management and Role-based Access Management. Customer Success and Support, Practitioner User Experience, Architecture, Extensibility, and Integration Tools. Product Vision, Performance and Innovation Roadmap. Partner Ecosystem. Commercial Model. According to Forrester, the B2C Wave states that BigCommerce’s roadmap is the strongest and contains plans for deeper integration with third-party apps as well as additional native integrations with complementing solutions.
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Why is The Forrester Wave(tm), Report Important?
Forrester is a trusted provider of data and analytics. Consumers have the opportunity to obtain objective information about some of the most popular B2B and B2C eCommerce solutions by using Forrester’s systematic analysis. This report provides insight into what consumers should look for in an ecommerce solution.
We are honored to be included in these categories. We will continue to provide the best ecommerce solutions for our customers. We are happy to send you a free copy of these helpful resources. It is a valuable resource that can help you find the right ecommerce platform.